Here is how to migrate your data from previous versions of Padloc (v2.7 or older) to Padloc 3:
Step 1: Export Your Data
Let’s start by exporting your existing data from your “old” version 2 account. There are two ways to do this:
From the Padlock Cloud dashboard
The easiest way to export your data is to download an encrypted backup from the Padlock Cloud Dashboard. Simply log in with your email address, click “Advanced Options…” and then click “Download Encrypted Backup”. Store the file somewhere on your hard drive where you’ll find it later!
From the Desktop App
To do this, start the old Padlock desktop app (Padlock v2.7). If you currently don’t have it installed, you can download it from our downloads page. No go to the settings screen, click “Export…" and select the option to export your data as an encrypted file. Choose a password and save the file to your computer.
Step 2: Create A Padloc 3 Account
If you don’t have a Padloc 3 account yet, create one now. To do this, simply go to https://web.padloc.app/signup and follow the instructions. If you have an existing Padlock Cloud account, any active subscriptions and payment methods will be carried over.
Step 3: Import Your Data
Now you’re ready to import your data into your Padloc 3 account! If you haven’t yet, go to https://web.padloc.app and login. Now go to settings and click “Import…". Select the file you created in step 1 and follow the instructions.
Step 4: Delete Your Padlock Cloud Account (Optional)
If you have an existing Padlock Cloud account, we recommend deleting it after you have migrated your data. To do this, log into the Padlock Cloud Dashboard and select “Advanced Options > Delete Account”.
Step 5: Install Padloc 3 On All Your Devices
Now that you have successfully migrated to Padloc 3, you want to make sure that you have the correct version installed on all your devices (the “legacy” version of the app is still available in the app stores but can’t be used to log into your Padloc 3 account). You can find links for all platforms on our download page.
Step 6. Enjoy Using Padloc 3
That’s it! 🎉 We hope you’ll enjoy using Padloc 3. If you have any questions, please don’t hesitate to contact us at firstname.lastname@example.org!